fly33 is committed to protecting your personal information. This Privacy Policy explains exactly what data fly33 collects from Pakistani players, why it collects it, how it is used, and what rights you have over your own data.
This Privacy Policy applies to all personal data processed by fly33 through the fly33.click website and any related services. It covers how fly33 collects, stores, uses, and protects your data, and explains the rights you have in relation to your personal information. Reading this policy fully is recommended before registering an account.
fly33 operates the online casino and sports betting platform available at fly33.click. For the purposes of data protection, fly33 acts as the data controller in respect of the personal information it collects and processes about registered users and visitors to its platform.
fly33 is built specifically for Pakistani players and all data processing activities described in this policy are conducted with Pakistani users as the primary audience. The platform is operated in Pakistani Rupees and all financial data relates to PKR transactions.
If you have any questions about how fly33 handles your personal data, or wish to exercise any of your rights described in this policy, you can contact the fly33 data team directly at support@fly33.click. fly33 aims to respond to all privacy-related enquiries within five working days.
In plain terms: fly33 is responsible for looking after your data. This policy tells you exactly what that means and what you can do if you want to see, change, or delete your information.
fly33 collects personal data through several channels — when you register an account, when you use the platform, when you contact support, and automatically through your use of the website. The specific data collected depends on how you interact with fly33.
When you create a fly33 account, you provide:
When KYC verification is required — for example, before processing a withdrawal — fly33 may collect:
fly33 records all financial transactions on the platform including:
fly33 maintains records of all gaming and betting activity on the platform, including bets placed, games played, results, session durations, and betting patterns. This data is used for account management, customer support, responsible gaming monitoring, and fraud prevention.
fly33 automatically collects certain technical data when you access the platform:
When you contact fly33 support — whether by email, live chat, or any other channel — fly33 retains records of those communications including the content, timestamp, and resolution of each interaction. This is necessary for quality assurance, support continuity, and dispute resolution.
| Data Category | Examples | Required? |
|---|---|---|
| Registration | Name, DOB, phone, email | Yes |
| KYC / Verification | CNIC copy, address proof | For withdrawals |
| Financial | Deposit/withdrawal history, PKR amounts | Yes |
| Gameplay | Bets, sessions, results | Yes |
| Technical | IP, device, browser | Automatic |
| Communications | Support chat logs, emails | When used |
fly33 uses the personal data it collects for the following purposes:
fly33 processes personal data only where there is a valid legal basis to do so. The bases fly33 relies on are:
Note: Where fly33 relies on consent as its legal basis, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.
fly33 does not sell your personal data to any third party under any circumstances. Personal data may be shared with the following categories of service providers where necessary to operate the platform:
All third-party providers who process personal data on fly33's behalf are bound by data processing agreements that require them to maintain appropriate security standards and to use the data only for the specified purpose.
fly33 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The general retention schedule is:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory requirement |
| KYC / identity documents | 5 years after account closure | AML compliance |
| Financial transaction records | 7 years | Financial record-keeping requirement |
| Gameplay and betting records | 5 years | Dispute resolution & responsible gaming |
| Customer support records | 3 years after resolution | Quality assurance & disputes |
| Marketing consent records | Until consent withdrawn + 2 years | Proof of consent |
| Technical & usage logs | 13 months | Security & fraud detection |
After the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be associated with you.
fly33 uses cookies and similar technologies on its website. Cookies are small text files placed on your device when you visit a website. fly33 uses the following categories of cookies:
| Category | Purpose | Can be Disabled? |
|---|---|---|
| Keeping you logged in, maintaining session security, processing payments. These are required for the platform to function. | No | |
| Remembering your preferences such as language settings and bet display options. | Yes | |
| Understanding how visitors use fly33 in aggregate — page views, session length, navigation paths. Data is anonymised where possible. | Yes |
You can manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent you from logging into your fly33 account and using core platform features.
fly33 does not use advertising or third-party tracking cookies that follow you across other websites. The cookies fly33 uses are limited to those necessary for operating the platform and understanding how it is used internally.
fly33 takes data security seriously and implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration.
Despite these measures, no online platform can guarantee absolute security. If fly33 becomes aware of a data breach that is likely to result in a risk to the rights and freedoms of affected users, fly33 will notify those users without undue delay and will take all reasonable steps to contain and address the breach.
What you can do: Use a strong, unique password for your fly33 account. Never share your login credentials with anyone. Log out when using shared or public devices. Contact fly33 support immediately if you suspect unauthorised access to your account.
As a fly33 user, you have the following rights in relation to your personal data. fly33 is committed to respecting and facilitating these rights. To exercise any of them, contact support@fly33.click with the subject line "Data Rights Request".
You can request a copy of all personal data fly33 holds about you. fly33 will provide this within 30 days of receiving a verified request. The information is provided free of charge for the first request each year.
If any personal data fly33 holds about you is inaccurate or incomplete, you have the right to have it corrected. You can update basic account information directly in your account settings, or contact support for other corrections.
You can request deletion of your personal data. fly33 will comply where it has no legal obligation to retain the data. Note that financial records and KYC data must be retained for regulatory compliance periods even after account closure.
You can request that fly33 restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved. During a restriction, fly33 may store but not otherwise use the relevant data.
For data you have provided directly to fly33 and that is processed on the basis of consent or contract, you can request a copy in a structured, machine-readable format for transfer to another service.
You can object to fly33 processing your data for direct marketing at any time, with immediate effect. You can also object to processing based on legitimate interests, though fly33 may continue if it can demonstrate compelling grounds that override your interests.
fly33 will respond to all valid rights requests within 30 calendar days. If a request is particularly complex, fly33 may extend this by a further 60 days but will notify you of the extension within the first 30 days.
fly33 sends marketing communications — including promotional offers, bonus announcements, and platform news — by email and SMS. These communications are sent only to users who have provided consent to receive them, either during registration or subsequently through account settings.
You can opt out of marketing communications at any time by:
Opting out of marketing will not affect transactional communications — fly33 will still send essential account notifications such as withdrawal confirmations, security alerts, and responsible gaming messages.
fly33 does not send marketing to users who have self-excluded from the platform. If you have self-excluded and receive a marketing communication from fly33, please report it to support immediately.
fly33 uses personal data — including gameplay patterns, deposit frequency, loss levels, and session durations — to monitor for signs of potential problem gambling. This processing is conducted in fly33's legitimate interest and in the interest of player welfare.
Where fly33's responsible gaming systems identify behaviour that suggests a player may be experiencing difficulties, fly33 may:
Data used for responsible gaming monitoring is not used for any commercial or marketing purpose. It exists solely to protect players. Full details of fly33's responsible gaming tools are available on the Responsible Gaming page.
fly33 may update this Privacy Policy from time to time to reflect changes in its data processing activities, legal requirements, or platform features. When changes are made, fly33 will update the "Last Updated" date at the top of this page.
Where changes are material — meaning they significantly affect how fly33 processes your personal data or the rights you have — fly33 will notify registered users by email before the changes take effect. Minor clarifications may be made without advance notice.
Continued use of fly33 after a Privacy Policy update takes effect constitutes your acknowledgement of the updated policy. If you disagree with the changes, you should close your account and withdraw your balance before the update takes effect.
For any privacy-related question, data rights request, or concern about how fly33 handles your personal data, contact the fly33 privacy team at support@fly33.click. Please include "Privacy Policy" in your subject line and describe your query clearly. fly33 aims to respond within five working days.
Version: January 2025 | fly33.click | Contact: support@fly33.click
Six core commitments fly33 makes to every Pakistani player regarding their personal data.
fly33 does not sell, rent, or trade personal data to any third party for commercial purposes. Ever. Data shared with service providers is strictly limited to what is needed to operate the platform.
All data moving between your device and fly33 is protected by TLS encryption. Your password is stored as a one-way hash. Card details are tokenised and never stored in full on fly33 systems.
This policy covers everything fly33 does with your data, written in plain English. There are no hidden processing activities. If fly33's practices change materially, you are notified before the changes take effect.
Your data rights are not just listed — they are actually honoured. Contact support@fly33.click with any data access, correction, or deletion request and fly33 will respond within 30 days.
Marketing emails and SMS from fly33 are sent only with your consent and can be stopped at any time — unsubscribe link in every email, STOP reply for SMS, or one click in your account settings.
Gameplay data used for responsible gaming monitoring is never used for commercial profiling. It exists only to protect players — and fly33 takes that duty seriously.
Over 500,000 Pakistani players trust fly33 with their accounts, data, and PKR. Join them today — register in two minutes, deposit via Easypaisa or JazzCash, and claim your welcome bonus.
18+ only. Gamble responsibly. Responsible Gaming